STRATEGIC PLANNING
DLMC conducts a comprehensive assessment of current and future state, strengths, challenges, opportunities and threats, to enable the organization to plan for the future as well as establish a competitive advantage in the marketplace. Elements of the strategic planning exercise include:
- Creating an exciting vision and mission to enhance consensus and commitment
- Increasing strategic clarity while influencing mindsets to focus on adding value
- Developing a model for engaging people to respond positively to change initiatives
- Creating simple and realistic implementation plans
- Building strategic business proposals
- Enhancing organizational performance
- Creating strategies to address recruitment, retention and succession planning efforts
- Building service excellence models
In a recent experience at a major academic hospital, the laboratory department was designated a “Centre of Excellence” due to its commitment to the vision, mission as well as successfully implementing strategic priorities that enhanced service quality and client satisfaction.